Introduction

This is the Privacy Policy of SAVE Britain’s Heritage (“SAVE”). SAVE Britain’s Heritage campaigns to bring new life to threatened historic buildings of all types and ages.

This Privacy Policy sets out the way we process your information and details. Personal data collected or provided by any means, whether it be completion of Support Us subscription forms, fundraising responses, emails, correspondence, social media, taking part in an event, event bookings or online purchases of publications or subscriptions and in the supply of goods or services are covered in the following Privacy Policy. This also includes information we receive from staff members, volunteers and job applicants.

For the purposes of the General Data Protection Regulation, the data controller in respect of your personal data is SAVE Britain’s Heritage, a registered charity (no. 269129) whose address is 70 Cowcross Street, London EC1M 6EJ.

How will we use personal information?

The personal information we collect might include your name, date of birth, address, email address and telephone number. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

Your personal data will have been collected by us in the ways stated in the introduction and will be used for the purposes outlined at the time of collection in accordance with the preferences you expressed. 

We will use this data for the following purposes: 

• Administration of your subscription.
• Fulfilment of orders for goods ordered form us via third parties - such as Gift Aid, World Pay, Charities Aid Foundation Bank, Amazon, PayPal, GoCardless, Stripe and Eventbrite.
• Research and statistical analysis including social media and subscriptions.
• Communication about our campaigns, publications, events, subscriptions, fundraising and other activities that we think may be of interest to you by telephone, email and/or post (in accordance with your preferences).

If you subscribe to our email newsletter, we may notify you of information via post or email about our activities, events or products we think may be of interest to you, and how you can support us. SAVE will not share your details with anyone else without your consent or as required by law. In all cases where personal data is recorded, it will be stored securely.

If you do subscribe to our newsletter your name and email address are added to SAVE’s newsletter mailing list, which is managed via Mailchimp. Please note that Mailchimp may transfer personal data outside the EU. Please contact Mailchimp for more details about this.

Changing your preferences

We wish to ensure that you are completely happy with the personal data that we hold and how we use it. You can contact us at any time to check, update or amend your personal preferences. You can contact us by email at [email protected], by post to SAVE Britain’s Heritage, 70 Cowcross Street, London EC1M 6EJ or by telephone on 020 7253 3500. These amendments will take place within 28 days of receipt of your request.

Retention

We will hold your information only as long as is necessary for us to administer your subscription or subscription to our e-newsletter. If your subscription lapses we may contact you for up to two years afterwards about rejoining.

Accessing your personal data held by SAVE Britain’s Heritage

All data subjects have the right:

1. To be informed about the collection and use of their personal data
2. To access personal data held about them
3. To rectification of the personal data
4. To erasure – be forgotten
5. To restrict processing, ie to request the restriction or suppression of their personal data
6. To data portability
7. To object
8. Rights in relation to automated decision-making and profiling.

Should you wish to exercise any of these rights, please contact us in writing at the address below. If you request a copy of the personal data held about you, a copy will be sent to you as soon as possible but will not be later than 40 days after your request. If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner’s Office. Further details about how to complain can be found here 

SAVE Britain’s Heritage, 70 Cowcross Street, London EC1M 6EJ or [email protected]

Links to third party websites

This Privacy Policy applies solely to the personal data collected by SAVE Britain’s Heritage and does not apply to third party websites and services that are not under our control.

Latest information

This Privacy Policy was updated in February 2025 and contains the latest information regarding our privacy and fair processing notification. We will refer you to this page when we ask you for consent. This policy will be updated from time to time to reflect the latest view of what we do with your data.

Events

Should you need to cancel a booking please email us at [email protected] and we will do our best to help. 

Please note Eventbrite booking fees cannot be refunded.

Please enjoy SAVE Britain's Heritage's social media channels, where we strive to maintain safe, inspiring, and enjoyable spaces for all. You will find us on Instagram, Facebook, Bluesky, X, YouTube and LinkedIn.

Here are our house rules to help ensure a positive experience for everyone:

Respect the Platform and Our Terms:

Familiarise yourself with the terms of use of the social media platforms we utilise. Please also review our Privacy Notice.

Speak Respectfully:

While differences of opinion are encouraged, personal attacks, obscene language, violent content, abusive behaviour, discrimination, defamatory statements, unlawful activity, or threats will not be tolerated. We value healthy debate, but any posts containing misinformation may be removed.

Original Content and Ownership:

We appreciate your creative contributions, such as videos, photos, and poems, but only share content for which you own the rights or have obtained proper permissions. Responsibility for the content you share lies with you. We may share your content on the same platform, giving you credit by tagging your social media handle or using your name, if you grant us permission. Copyright ownership remains with you, and you can request the removal of your content from our channels or blog at any time.

Stay On Topic:

Please keep your posts relevant to our interests and topics. Posts that detract from our messages or ongoing conversations, dominate discussions or contain commercial advertising will be addressed. We do not engage with commercial or political posts. Repeat offenders may be subject to restrictions.

Respect Privacy:

Protect personal information and respect privacy. Avoid sharing email addresses, phone numbers, or identifiable information in public posts or comments. If necessary, share personal information via private messages or email.

Be Part of Our Community:

Report content or comments that violate platform terms or our house rules. We encourage a safe and respectful online community. Users not adhering to our rules may have their comments hidden, removed, or be blocked. Offensive content may also be reported to the platform.

Know What to Expect:

Our primary office hours are from 9 am to 5 pm GMT, Monday to Friday, excluding national holidays. We actively manage our social media channels during these hours, but for urgent matters outside these times, responses may be delayed. We aim to address inquiries promptly.

Thank you for helping us maintain a positive and respectful online environment. Your contributions and engagement are valuable as we work together to preserve historic buildings and heritage for future generations.

Updated: February 2025

Terms and conditions for new Nominations

We will consider including a building on the register if:

• it is listed or unlisted;
• it is within or outside a Conservation Area;
• it is wholly or partially unoccupied and/or disused. We will include buildings even if they are weathertight and secure if they are not in use:  the long-term survival of a building is strongly dependent on it being in use.  Sometimes part of the building will be in use but the rest may still need help;
• it is not being comprehensively maintained. If a building is unoccupied and without a use we would typically include it unless it has a comprehensive and confirmed maintenance programme or conservation management plan which will be implemented;
• it is without a confirmed, unconditional rescue plan that stands a good chance of going ahead;
• it is in England, Wales or Scotland.

How to take and send photographs for the register

• Photographs should be high resolution (minimum size: 2 Mb).
• If you are visiting a building to take a photograph or gather information about its condition, please remember that the building is likely to be private property and will require the owner's permission to enter.  In addition, it may be in poor condition and therefore potentially dangerous. 
• Please do not put your personal safety in danger or break the law by going on to private property.  
• Photographs should be taken from public rights of way or public land unless you have obtained specific consent from the property owner.  
• Photographs should not include people or details which may enable the identification of individuals.
• Unless you tell us otherwise, we may use your photographs in other parts of the SAVE website or in press releases or newsletters and will credit the photograph using your name.